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Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
Every customer service representative was so kind and helpful by giving me all my Questions answered. I must say it's very hard to get answers back to Questions but you guys is more than great. Thanks very much. Good job.
The dress shipped quick! Just in time for prom, it was so much prettier in person! I had a million compliments. I had to hem it professionally and that was pricy because of all the layers but worth EVERY SINGLE DIME! Beading, layers, split, everything about it was perfect!
The dress I ordered came just in time. I had to get it altered because the stones didnt come on the dress and it was too big at first but I loved the turnout
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